PRIVACY POLICY

Privacy Policy

At SURVEY AWARD, safeguarding the security and privacy of your personal data, including sensitive (special categories) personal data and non-personal data, is of utmost importance. We are dedicated to upholding and preserving the privacy of everyone, referred to as a data subject.

When data subjects entrust us with their personal information, we recognize our responsibility to earn and maintain that trust.

Outlined below is an overview of SURVEY AWARD's commitment to privacy, its adherence to regulations such as the General Data Protection Regulation (GDPR) and other pertinent international and local legal regulations. Moreover, this document provides essential insights for data subjects to consider when using SURVEY AWARD's platforms, systems, solutions, services, and websites.

Key Definitions:
  • SURVEY AWARD systems and platforms: Refers to all SURVEY AWARD services, systems, platforms, and related offerings provided to natural or legal persons, such as clients, users, respondents, panellists, website visitors, third parties, and others.
  • Services: Encompasses the services provided by SURVEY AWARD systems and platforms to clients, users, respondents, panellists, website visitors, third parties, and other related parties.
  • Personal data: Denotes any information related to an identifiable natural person ("data subject"). This includes identifiers like names, identification numbers, location data, online identifiers, and factors specific to one's identity.
  • Special categories of personal data: Encompasses sensitive personal data revealing aspects such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, and more.
  • Non-personal data: Represents information that doesn't identify a data subject and cannot be used for identification.
  • Processing: Encompasses all operations performed on personal data, from collection and recording to disclosure and erasure.
  • Data subject: Refers to an individual whose personal data and special categories of personal data are being processed by a data controller and/or data processor.
  • Data controller: Includes SURVEY AWARD and affiliated companies, as indicated in the "Personal & Other Data" section. It also includes natural or legal persons who order SURVEY AWARD services and determine the purposes and means of processing personal data.
  • Consent of the Data subject: Signifies the data subject's clear, informed, and unambiguous agreement for processing personal data.
  • Personal data breach: Entails unauthorized access, disclosure, loss, alteration, or destruction of personal data.
  • General data protection regulation: Refers to Regulation (EU) 2016/679, which safeguards the processing of personal data and its free movement within the EU.
Data Collection Information:

When visiting SURVEY AWARD websites, we collect and retain information regarding the data subject, their device, and browsing activities. Further details on this process can be found in the Cookies Policy on cookies-policy.

Specifically, SURVEY AWARD gathers IP addresses, the source website of access, HTTP response codes, and timestamps. Additionally, SURVEY AWARD collects personal data from its employees, including email addresses, phone numbers, names, addresses, genders, and more. Similarly, personal data is collected from applicants seeking positions at SURVEY AWARD through website. This includes email addresses, names, postal codes, educational data, and more.

Non-personal data, or metadata, is collected during the usage of SURVEY AWARD websites or services, comprising status, creation and modification timestamps, file details, and identifiers.

In cases of contacting SURVEY AWARD via platforms like contact data such as name, email, and message content are stored. During business relations, orders, or agreements, SURVEY AWARD processes data of authorized representatives, including names, emails, and signatures.

Account Creation Information:

For legal entities and natural persons creating accounts to utilize SURVEY AWARD platforms and services, SURVEY AWARD may collect information such as email addresses, phone numbers, usernames, passwords, payment details, and more.

Furthermore, when natural persons create accounts, data like email addresses, phone numbers, names, addresses, genders, and more might be collected.

In the context of participation in market research activities like Panels, Surveys, and public opinion polls, data subjects may be required to provide information including usernames, passwords, email addresses, gender, age, postal codes, and phone numbers.

Use of Collected Information:

SURVEY AWARD prioritizes the privacy and security of personal data, sensitive personal data, and non-personal data. Consequently, SURVEY AWARD employs these data for the following purposes:

  • Market research objectives, including customer insights, loyalty programs, and statistical analysis.
  • Providing information on SURVEY AWARD services and offerings.
  • Effective administration of agreements, projects, and services.
  • Adhering to legal requirements and regulations.
  • Ensuring quality control of SURVEY AWARD services.
Data Retention Duration:

SURVEY AWARD retains personal data, sensitive personal data, and non-personal data only for the duration necessary to fulfil processing objectives or as mandated by legal regulations. The retention period typically ranges from 1 to 5 years, depending on specific circumstances and agreements.

Minors' Data:

SURVEY AWARD platforms and services are not designed for minors. We comply with relevant regulations concerning the protection of minors' data. Minors below a certain age, as specified by applicable laws, should not access SURVEY AWARD websites and services without parental consent. If inadvertently provided with data from a minor, we notify the parent or legal guardian and delete the data.

Legal Grounds for Processing:

SURVEY AWARD processes personal data solely on legal grounds. These include consent from data subjects, legitimate interests, contractual obligations, compliance with laws, and more. Data subjects have the right to withdraw their consent or exercise their rights under relevant data protection laws.

Data Processing Principles:

All processing of personal data adheres to the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. Security measures such as IP hashing and encryption are implemented to protect data.

Data Subject Rights:

Data subjects possess rights such as access, rectification, erasure, data portability, and objection. Requests related to these rights can be directed to tech@survey-award.com

Security Measures:

SURVEY AWARD employs technical and organizational measures to protect personal data from unauthorized access, loss, or damage. Users are responsible for choosing secure passwords and keeping them confidential.

Data Sharing:

Personal data may be shared with authorized entities such as law enforcement, regulators, and service providers for specified purposes and within legal frameworks.

Consents and Permissions:

Data subjects may provide consents for specific processing activities. These consents may be modified or revoked by contacting tech@survey-award.com

Applicable Law and Changes:

SURVEY AWARD abides by applicable international and local laws and may update its Privacy Policy as needed. Continued use of SURVEY AWARD services after modifications constitutes acceptance of those changes.